Who are you kidding? Auto glass is in the tank because the players in that market allow it. State Farm, Allstate and other insurance companies have played the auto glass industry with the skill of a master violinist!!
It is time for the auto glass industry to stop operating under the "If I don't accept the insurance company offer someone else will" mentality. Your competitor is setting YOUR selling price.
Stop the "We'll make it up with volume" approach. It has not worked. It will not work. Time to "Right Size" this segment.
Did the problems at Auto Glass just pop up over night, or did Deckman just walk in the door and find that the fox was eyeing the chicken coop? Seems strange that things were just fine there until Deckman got involved in snooping around. One thing that is obvious to me is that the person or group set the original earnings estimate should be sent packing by the shareholders. As far as Deckman going in and cleaning house, it will take him at least two years to get back to previous levels.