You have to be a former engineer for T and I know it! The company is a shell, the problem is that inside the shell was the garbage. Equipment manufacturing obviously was not a good business. If it was, Lucent would still be over $80. Long distance is dicey but, business, which is the company's bread and butter is providing the revenue stream and new contracts. The problem with the old time employees and the company, is there are way to many people who think it is still public utility and not in business to make money. You think of the labs as a think tank and not as a place to develop products to make the company money.
How about, massive cash flow, 5+% dividend, low debt, significantly improved productivity, customer satisfaction awards without peer, and a pre-eminent position in enterprise networking for starts... ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Had you left out "significantly improved productivity, customer satisfaction" then I would have agreed with you. Repair times that once were hours are now days.