I just hope you did not have too much SPW in your 401(k).
I did what you just did, but 3 years ago. Made my life considerbly easier. And my IRA is doing fantastic, much better than SPW the past 3 years. SPW down to 43 today from 75 then. My opinion is that focus on book-keeping and insider dealings have taken them down.
Just received my third call regarding how well or not so well the Retiree Service Center (JAX) is handling retiree's inquires. Not sure how the rest of you are being handled but they leave a lot-lot-lot to be desire. Most of the time they give you wrong information or they do not even respond. I made some decision based upon what they told me and then had them decline or not support the person that gave me an interpretation to their policies. Wish I could run a division like that and survive. Any other retirees have any problems??