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Frontier Communications Corporation Message Board

  • mobsterboy mobsterboy May 25, 2012 12:22 PM Flag

    50 NEW Full Time Sales! (Indiana Area)

    Frontier has repeatedly promised to be "focused" on growing TOP line revenue... Time to cover shortie...

    FORT WAYNE, Ind. (WANE) Frontier Communications will host a job fair on Tuesday, May 29 from 6 p.m . - 8 p.m to fill 50 full time sales consultant positions.

    The job fair will be held from 6 p.m. - 8 p.m at 8001 West Jefferson Blvd. in Fort Wayne.

    Frontier Communication said expectations of successful candidates include:
    •Ability to effectively communicate and care for our Customers': Needs, Concerns, Problems and or Issues
    •Customer First Focus
    •Ability to Exceed Individual Performance Goals
    •Problem Solving Skills
    •Attention to Detail
    •Career Focus
    •Professional Appearance
    •Team Player Mindset

    After the job fair, new team members will earn $10.50 an hour while they attend an intensive 90-day training program.

    Upon successful completion of the training, Frontier said employees will earn $11.50 to $14.00 an hour depending on performance compensation bonuses. Available benefits include medical, dental, vision and 401K

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    • "That's not the experience I've observed and heard. Speeds advertised were what was delivered. And....DSL was either available or not, but not sold as available and then not delivered. I've seen cable companies do that, not FTR nor CTL frankly."

      You haven't read much in the last couple years. There's cases of this plastered all over the internet.......try perusing "DSLreports" or " Stopthecap"............& I discovered they've screwed up my bill for the 4th straight month.

    • Gosh BS. Give it a rest. To your point, fort wayne lost a lot of folks just like everyone did. These are call center people [probably out at wayne trace location] which is predominantly black area which you don't want to go out there after dark either. It's like being in West Virginia in the hills with the snakes after dark,..J

    • I hear that same thing, and now we have Dan as a VP. I thought that was suppose to be one of his things to get accomplished from the VZ sale. To deliver on their promises.

    • shareholder_in_residence shareholder_in_residence May 30, 2012 1:09 PM Flag

      That's not the experience I've observed and heard. Speeds advertised were what was delivered. And....DSL was either available or not, but not sold as available and then not delivered. I've seen cable companies do that, not FTR nor CTL frankly.

      I've been in telco, as you know DSL speeds can vary quite a bit....which is why I was surprised to hear customers got exactly what they were told. Now I would expect that could be isolated, but then again maybe not.

      FTR is pretty good in terms of delivering and service quality.


    • "I've heard they deliver what is promised or they make it right. Can't beat that."

      Sorry Shareholder........but that's exactly their problem. They sell to people then don't show up, & when the customer calls to ask wtf, they tell them "sorry, dsl isn't available in your area."
      They also can't deliver on speeds they sell. When you pressure CSR's for sales this is what happens........& a bad reputation is hard to overcome.

    • Board posters complain from time to time, but FTR's customer service is as good, or better, than the competition.

    • my .02 cents to add is this, keeping the customer happy should be job#1. It is far cheaper to keep him/her then acquire new. A happy customer whose problems ARE solved reasonably will 1. be willing to pay slightly more 2. is more willing to obtain future services that FTR may offer. I am long on this stock and have been

    • I've been in telecom way too long.
      I've seen them build ISDN, packet switches ect and even seen that old video phone from the 60's to the video emails of the 90's. You can build it or buy it but it does not mean that others will not cut the costs or find another way to to it faster and cheaper.
      I was in a meeting when they brought up the question of texting. About everyone in the room told them who would type a message, like in a Western Union telegram, when they could talk to someone in real time. Well we see today that text is being used more.
      Just like someone said they get the product into an area it does not mean that the subs will use it. They can pass many homes but not all will invite them in. Can you remember all the talk about dark fiber back when? Tec changes quickly. You have to have a management team that can adapt quickly and accurately. Not like FTR's team, they hit the ground crawling after that VZ deal. Now they want to train sales people again. They know that their is a lag time to get these people up to speed.
      It is just proving to me the amount of experience that FTR lost on this VZ deal by the people that left VZ before the take over. I do believe that Maggie's plan was to make it up as they go along on this takeover. Sad part is that we are three years into it and the script is still being rewritten.

    • Nice post shareholder....thanks.

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