We could offer some large items on line. Example; we sell a small trailer that takes up a considerable amount of space. Why not offer that as an internet purchase, then it could be shipped to the store within a few days. We could have a computer in the store for customers to use who do not have one. What we do now is archaic and not cost effective. We have 4 of these trailers in the store taking up space. We are even renting a trailer to store three of them. One is on display outside; it is weathering very nicely. We also have a tarp carport that has no place to be displayed except on an end cap. I firmly believe that end caps should be used for sales merchandise not as a storage space for excess freight. This company has to begin to think creatively or Wal-Mart will be eating our lunch. That is what my posts have been all about. Ever heard of Roses stores. They are still in business but just barely. Wal-Mart and K-Mart killed them. Hills department store is another that got crushed. Wal-Mart has the muscle, we must have the brains.
I appreciate your posts. The main problems with K-Mart is service and managment. I'm sorry to say (you being a km employee) that most km managers, assistant managers, etc... have no initiative, pep, smarts that WMT employees have. Generally speaking WMT employees would succeed in other positions, where KM employees are plain simple lacking. WMT employees are alert and helpfull. Ask a k-mart MANAGER where something is, and I get a blank stare on his face. Why should some shop at KM? Most of the time they are out of stock. My wife is tired of going to ours, they never have what she wants. Could you imagine that KM (in out city) didn't have a cooler or any lunch boxes for my kids.
Now this is at the bottom level. The upper managment is worse.
Wal-mart is already eating(actually has already ate most of)K-marts lunch, dinner and breakfast. K-mart stock has little in the way of technical support until it hits 11. Someone on CNBC this morning answered a call-in on KM and said thats not where you want to be for a retailing stock. K-mart as a stand alone company faces a very tough battle to even stay where they are, let alone make any advances. They cannot spend the resources necessary to get themselves current technologically and their inventory is old and out of date in alot of stores. Little to no prospects at any serious growth, may be able to book-keep themselves a small profit for awhile, but will not be able to sustain them long-term. Good luck to anyone owning this "value", hope i'm wrong for your sake!