Don't confuse what you think is good food with a good stock. Everyone i know goes to RRGB because they are not crowded and hunger paings call. They would rather eat at Outback (terrible stock Terrible managment) or BWLD (great stock great management) but they don't want to wait in line.
The stars and the menu may lie, but the numbers never do.
Just for giggles go to an Outback Steakhouse (No rules just poor managment) Great food then check the numbers. If a place like RRGB can't creat shareholder value by charging $8 or $9 for an anemic 6 oz. burger then they need to open a KKD franchise. (or is it too late? a BOSTON CHICKEN!)