CUSTOMER SERVICE AND RETURNING CUSTOMERS IS THE KEY TO ANY BUSINESS
Not just jpm. How come people love stocks that take money now or in past (jpm) and doesn't worry about future. This applies to owning/buying (jpm) stock also! How much has been gave back because of lawsuits. How much more to come? Think out loud jpm bod's members. You pay ceo big bonus money plus pay money back later to make ceo (mistakes?). Please explain how this works over long haul for good of company!