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SAP SE Message Board

  • scm_observer scm_observer Jul 11, 2003 10:45 AM Flag

    Legitimate question (no insults):

    If SAP's managment is doing such a substandard job and treating its AEs (and everyone else apparently) so poorly, how is the company able to maintain its numbers? It has taken over the top spot at Gartner's quadrant, and is the market share leader in SCM. And I've mentioned this fact before, but SAP's stock price is almost EXACTLY the same as it was two years ago (ORCL, SEBL, PSFT, MSFT, etc all down anywhere from 15-30% from two years ago). How can all this be, if top brass is running things so ineffectively? I don't believe that the posters here a representive sampling from SAP employeed as a whole; if the vast majority of current employees felt this way, the company just wouldn't run. My opinion.

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    • I simply corrected a factual mistake, and yes, the initial German management failed terribly.

      Now, where you're reading all this garbage into my statement ... I have no clue.

      In terms of understanding what the market needs, I'm sure you have figured it all out, as evidenced by your choice of userid ("slut") and your profile statement: "Hobbies: Banging customers for dollars".

      Good luck doing so .. while you can :-)

      "by: sftwslsslut (29/F/soho) 07/18/03 09:58 pm
      Msg: 9643 of 9645

      "In fact SAP came to the US with a German at the helm, not in 1998-2000, but in 19989-90. "

      Yes, and dumbshit that is what we are talking about. There are a few differences 12 years later that you haven't studied. Do you really think the American software market is the same 20 years later? Can you be that stubborn? That stupid? The Americans are still realing from the differences between 2000 and 2003 and you want to use your experience from 1989 to say that you understand what you should be doing today????? "

    • "In fact SAP came to the US with a German at the helm, not in 1998-2000, but in 19989-90. "

      Yes, and dumbshit that is what we are talking about. There are a few differences 12 years later that you haven't studied. Do you really think the American software market is the same 20 years later? Can you be that stubborn? That stupid? The Americans are still realing from the differences between 2000 and 2003 and you want to use your experience from 1989 to say that you understand what you should be doing today?????

    • At least two dozen. But he kept more. He hasn't a clue.

      And Chris Marsh is talented, weird, but talented.

    • how many?

    • I wasn't slamming Jeff or Chris Marsh, because these two guys are GREAT sales guys, but I just demonstrating that unless you get a break, you have no chance of having a successful career at SAP. So how many potential Great Sales people do you think our Great CEO has fired in the last 7 months? Except for McDermott, I agree with your assessment. Now if he wants to impress me, he should show great courage and hire JB as head of sales. Jim deserves the job. In order to be an effective leader, your troops have to respect you, and JB definitely has this respect.

      Best of Luck to you.

    • "If SAP's managment is doing such a substandard job and treating its AEs (and everyone else apparently) so poorly, how is the company able to maintain its numbers? "

      That is a fair question that all regular employee posters should address so that you can get an objective answer.

      1. There is a strong core of SAP employees who have been with the company a while who control a small number of very large accounts for SAP, do an impressive job of selling and maintaining those relationships and who are left alone because of their long history. Jeff Lee comes to mind. They haven't left because their wealthbuilder plans are substantial there is nowhere to go right now and they have picked up impressive account lists during past turnovers.

      This does not make them happy employees. Many of them are vocal. BN always says he can count on one finger the number of managers he trusts at SAP and I think he has been with the company more than one dozen years. He has also sold more than $50M in software and can criticize whom he wishes because he is the best salesperson on the planet. People like him won't enter management because of the poor comp plan and poor quality of the peers at that level.

      2. The company has an impressive solution for the Fortune 1000 and has an enormous customer list of Fortune 500 companies who won't throw out a good solution just because they get an average of 2 sales people per year covering their accounts. Fortunately, those accounts have managers whose turnover is much lower and maintain some consistency for the customer. However, in an examinations of SAP's impressive 72% customer SAT rate, it did come out that turnover was the largest complaint customers have.

      3. Finally, most sales today come from a small list of existing customers. In an economy where companys are not changing solutions very often, SAP wins. This may not continue when the economy turns around. However, SAPs forays into CRM and SCM do provide a buffer for that. Again, most customers surveyed said that it takes SAP a LONG time to get things right, but look out when they do. CRM comes to mind here. In a good economy, SAP wouldn't have 2.4 years to bring its solution up to par, but it isn't a good economy.

    • turn_your_head_and_cough_again turn_your_head_and_cough_again Jul 11, 2003 11:08 AM Flag

      The angry posters on this board do not have one of the marquee accounts that generate about 75% of SAP's license revenue. If they did they would never jeopardize their position by getting caught on this board.

      A little known fact about SAP is the reps either get one of these goldmine accounts and make quota year after year - or they are given a pile of shit for their territory and shown the door after they don't make quota the first year. (Unless they are protected by their manager/friend) I forget the exact number, but it's something like 75% of SAP reps sold NOTHING last year.

      You have to be a good rep to get hired by SAP (without exception, the AE's have stellar backgrounds), but to stay on you have to be LUCKY or connected.

      This environment breads jealousy and bitterness towards you employer like no other. Every year they try to fix it and every year they fail. But that doesn�t mean they don�t make good software!

      • 1 Reply to turn_your_head_and_cough_again
      • Thanks for an intelligent reply, and your insight. I think I'm understanding a little more about the working environment, though I'm not 100% convinced.

        Another question: Is this alleged mindset of higher ups the direct result of obvioulsy considerable German influence?

        I promise that my goal here was not to stir up trouble or be a pain in the ass - I just wanted to get a better understanding of the inner working of the co. On the other hand, if someone comes at me with a full arsenal of insults, you can damn well bet I'll reply in kind. Must be one of my many masculine qualities coming out.

 
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