After taking 1/2 hour to get on AOL, this service is a piece of shit. Anyone who works for AOL should be embarassed or fired, and all of their competitors should work harder. If I provided "service" like these losers do my company would be out of business.
And in case people here think that a large and powerful incumbent can't be beat by small newcomers, just remember GM and the Japanese.
AOL had better improve fast or it will become an also ran.