I have a Dell, and if I have any problems I can get assisatnce any time even at three in the morning. Usually I call because I need to install something. The hardware is very good. HP on the other hand always give you problems. My father made a mistake buying a HP from Best Buy. He regrets having bought a HP.
"COMPUSA doesn't manufacture anything but sells products from different mfgs."
That is Dell's model as well. Vendors make the crap that Dell tosses in a box with a dell label on it. Just like Vizio and half a dozen new electronics outfits. Hell these days withe damn near everything being designed, built, and tested in the far east, it's a wonder there are even US assembly shops any more. Dell is just an super sized white box builder. Nothing more, and in some ways a lot less.
Of all the computers I've owned only the Dell's were the ones to fail or be consistently unstable.
> COMPUSA doesn't manufactor anything but sells products > from different mfgs.
Ah... Excuse me... The only thing Dell does is slap a 'Dell' label on crap they buy from 3rd parties. Dell doesn't design anything. That would require effort and a engineering work force. It is much cheaper to give Inventec or Fox-Con a spec and say "we need a laptop that has a 14" screen and a DVD drive for $400."