I have been selling on ebay for 13 years 9000+ positive feedbacks (this month 133 positives and 5 negatives). I got a few negatives from people in Italy and Israel who don't understand that it sometimes takes more than 10 days for their package to arrive. So what does ebay do? They are now holding my payments 21 days before they release them to me!! I spoke with paypal customer service in Philipines (3rd party company in Philipines) and they no longer want to help. In the past when I called and explained I was not a new seller they released the funds, now they are holding them for 21 days!! THIS IS A HUGE PROBLEM
I completely agree. The company it to focused on "buyers" even fraudulant buyers. I am long this stock and think that paypal and skype can hold up the negativety of the auction side however.
I can't tell you how many times I have had to setup a new account because of ebay screwing something up. Examples:
1. Item is sold "As-Is" and buyer wants money back because he no longer wants item. Its the sellers fault for not allowing returns per ebay.
2. Buyer gives negative feedback after purchase to say the shipping costs were high even though auction clearly stated fixed shipping fee and so forth. Its the sellers fault for not lowering shipping fee.
3. Holds not released from Paypal, due to secondary ebay holds because items seller is selling is unique to the market, even though paypal confirmed deliver a week prior. "It's being processed and should take 4-10 days." Even though paypal states 3 days aftre item is received by buyer or positive feedback received.
Lets get real, buyers never leave positive feedback. Bring back the ability for a seller to write negative feedback. Make things fair and makes things equal between the buyer and seller. Keep pissing off the sellers and ebay will have no one.
After all, I can go to amazon and usually buy the same item used on ebay's auction site cheaper as new on amazon.
10 minutes after my post I get a note from ebay saying I am no longer a Power Seller (of course I lose my power selling discount)!!! Gee, lets see, I ship 1000 packages on time and 30 say it took to long?
I can not wait for the day that EBAY is irrelevent. I know its coming and I hope they are taken by surprise. 13 years of selling!! This defies all common sense.
I usually pay my supplier when I pick up the merchandise. I am now thinking about stopping the sale of the merchandise I buy and just selling the merchandise I own.