Now with the buyer protection plan, these buyers are THIEVES.
They declare an item as not working, wrong kind of item, broken, etc. etc. and ebay forces the seller to take the product back. Buyers are switching things with fakes, or their same product which is broken, and sending that back to the seller. Ebay is forcing good sellers to NOT use their website.
I would not use ebay any more. This is becoming a epidemic and a vast problem.