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eBay Inc. (EBAY) Message Board

  • gewizmeto gewizmeto Sep 12, 2013 6:31 AM Flag

    Ebay new rules......just another reason for sellers to leave this P.O.S.

    Key updates to the eBay Buyer Protection Policy: •Simplification. We rewrote our Buyer Protection Policy to make it more clear and understandable.
    •Resolution of item not as described cases. We updated the policy to clarify that we carefully weigh all the information provided in cases where a buyer claims that the item delivered is not as described in the listing. If we can't determine from the information we have that the item matches or doesn't match the listing description, we generally ask the buyer to return the item to the seller and will ask the seller to refund the buyer. In addition, we updated the policy to reflect that, if as a seller, you choose not to engage with the eBay Buyer Protection process on an item not as described case, we may seek to carry out a reimbursement from you without asking the buyer to return the item to you.

    You gotta love that last sentence.......Ebay will reimburse the buyer with your funds and allow them to keep your item. With these kinda of rules......it is no wonder why sellers are leaving ebay.

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