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eBay Inc. (EBAY) Message Board

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  • gblxkicksass gblxkicksass Jun 11, 1999 9:53 AM Flag

    Calling The SEC....

    eBay hit by outage, again
    By Tim
    Clark
    Staff Writer, CNET News.com
    June 11, 1999, 5:40 a.m.
    PT
    For the second night in a row, popular
    auction site eBay was hit yesterday by an outage that has
    disrupted service for hours. At 5 a.m. today, the parts of
    the site for bidding and selling remained out of
    commission.

    A message on eBay's page for
    announcements about status of the system stated that the system
    went down at 8:23 p.m. PT. Shortly after midnight
    today, the company said it was rebuilding a "corrupt
    system disk."

    "This will take more time than we
    previously thought," stated a notice posted at 11:36 p.m. PT
    yesterday. Earlier, eBay had described the problems as being
    with its servers.

    "CGI is currently down, as
    well as the database server. This will cause error
    messages while performing most functions on our site,"
    stated the first message on the outage, using language
    similar to descriptions of Wednesday night's outage,
    which lasted six hours.

    The bottom line is that
    users can not bid or check the status of auctions
    during the interruption. Under eBay's outage policy, all
    auctions due to expire during the outage will be extended
    24 hours, as will auctions set to expire within an
    hour after service is restored.

    Sellers whose
    auctions were originally due to expire between 8:23 p.m.
    Wednesday and 12:44 a.m. yesterday would get their second
    24-hour extension because of yesterday's outage, under
    that policy.

    eBay insists that Wednesday's
    outage was not related to a new site design launched
    earlier that day.

    "We want to reassure those of
    you who asked that there was no relation between
    Wednesday's outage and the launch of our new site design,"
    chief executive Meg Whitman, founder Pierre Omidyar,
    and Mike Wilson, senior vice president for product
    development and site operations, said in a note posted for
    eBay users.

    Ironically, yesterday's outage
    came less than two hours after those executives had
    apologized to users for Wednesday's downtime.

    "On
    behalf of the entire eBay staff we want to offer you a
    sincere and heartfelt apology for this disruption of
    service," Whitman, Omidyar, and Wilson wrote.

    On
    May 20, the eBay site was down for nearly seven
    hours. At the time, Wilson told users that the issue was
    with CGI and database servers--the same software cited
    in the two outages this week--and not hardware.


    On May 3, eBay suffered a five-hour outage blamed on
    the failure of a database server's hardware. In
    December, the site suffered at least three significant
    outages that disrupted service.

 
EBAY
57.04-0.06(-0.11%)Dec 26 4:00 PMEST

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