Madajd, Thanks for your response. Several weeks ago, when KO was going up, I called First Chicago to see if I could sell by phone, they informed me at that time that I would have to put it in writing. As soon as I saw your post, I called the # you listed and found that you can sell by phone, with a pin #, however, there is an approximate 2 day delay to execute. That beats the mail and the several week process to transfer it to broker. Also, in my drip booklet on KO they say you have to notify them in writing. Things do change, don't they? Thanks for info.