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Deutsche Telekom AG Message Board

  • chekago chekago Apr 30, 2009 11:49 AM Flag

    Does TMobile deliberately screw up user credit reports?

    I keep getting tmobile bills for an ex roommate. The ex roommate went to a Tmobile facility to pay off the entire bill and close it. The person at the facility made a mistake and did not collect 3.39. He returned to China as his studies were finished in the US.

    I spoke to tmobile many times by phone and was told they took it off the books and would not negatively impact the users' account. But, I kept getting bills...and now got another. This is 10 months later.

    Should the government investigate why tmobile continues to pursue an account they closed with a zero balance?

    This seems to be some kind of issue, typical to cel phone company problems where they harm consumers.

    If Rex returns to the country; he will find a bad credit report and a big headache to clear this up.

    Tmobile should fix this error internally. 422128074

    The government should stop these abusive practices that are BIG HEADACHES for cel phone users.

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