okay I will start:
I became a HUGE fan a number of years back. was a HUGE buyer of stuff. Loved th low prices, loved the concept. Now to the negatives.
I dont need or want extra special customer service. i fiund it eats into ability of stires to give low prices. having said that costco, at my store anyway, seems to have a policy of IGNORe any customer issue where costco screwed up and customer is calling them out on it.
next negative: I no longer buy pervcooked food perpackaged cooked food from them: it is awful
I no longer buy any produce it is melly and spoils too fast.
I DO contiue to buy plenty of paper products and one off items that appear out of the blue that I like.
Inm short I was a WILD RAGING fan, but I now I still go there but have a sour taste in my mouth due to multiple times they ignored SERIOUS issues I brought up aboiut how htey screwed up. I am a HUGE buyer there but they really dont care at all. in my experience they simpyl will nto take rewpobility when they screw up. Customer is bascailyl ignored and they hope he'll go away. IN all my cases I finally'won' and they finally creid uncle and admited I was right but oh boy not with out a multo mpnth drag down fight. I imafgine I am in the top 5 % of all costco customers anywher.. and this is how I am treated for peanuts??
"Customer is bascailyl ignored and they hope he'll go away. IN all my cases I finally'won' and they finally creid uncle and admited I was right but oh boy not with out a multo mpnth drag down fight"
"IGNORe any customer issue where costco screwed up and customer is calling them out on it. "
what is your big criticism and what did they admit was a problem you have? other customers have that they continue to ignore? i have not seen or heard of big customer issues at my costco. Are you just making a blanket "customer service sucks statement? i can guarantee that you can go to any store and people will say the same thing about customer service anywhere..
Obviously it's an opinion, especially because you gave no examples of your mistreatment, nor do you explain why you consider yourself to be in the top 5% of Costco customers.
Now...I am not a member of the "Grammar Police", whose sole intent seems to be aimed at finding the occasional error as a basis for denigrating the content.
However, you have misspelled, misused, or mispunctuated about every third word of your message.
A few mistakes is totally acceptable, but in the future, I suggest that you type your message in a word processor, run spell check, then cut and paste the message into the Yahoo message window.
Then, maybe we can begin to focus on your message rather than its delivery.
However, I do agree with one of your points.....I wouldn't eat any "pervcooked food" either!