GM culture is a culture of exaggerating and lie. personality_less and jeyebolt were born in that culture.
Saying one thing and doing another = bad plan
GM's legal department, working with outside attorneys, is conducting an extensive investigation of what exactly happened with these ignition switches, and why.
It's a complicated task. Many of the key decisions were made over a decade ago, before a wrenching bankruptcy and reorganization that changed many parts of the company. Key people involved in the decision may no longer work at GM.
It's going to take time for that investigation to yield a proper report. That's understandable. But it still looked really bad when Barra repeatedly used the ongoing investigation as a way to dodge the tough questions that senators were firing at her on Wednesday.
It looked as if she wasn't in complete command of the situation. That's bad. But worse: It looked as if she had -- as if GM had -- something to hide.
Barra has been telling us all along that New GM -- post-bankruptcy GM -- is a very different company from Old GM. She has been promising full transparency, full disclosure.
She couldn't deliver on that promise in a very public forum on Thursday. That makes New GM look too much like Old GM. (It doesn't help that Barra spent most of her career at Old GM.)