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StarTek, Inc. Message Board

  • tommccauley31 tommccauley31 Nov 30, 2012 7:46 AM Flag

    No wishing on this Star:

    In the customer service outsourcing industry there are 2 ways to grow.
    Either you grow organically from within, or you aquire a competitor
    with synergies. StarTek is turning the company around by recognizing
    the need to offshore much of its call centers to areas where multi-lingual
    low cost labor is abundant. Margin improvement in StarTek' business
    has been coming from overseas operations in the Philippines, and
    Central America. StarTek has also diversified its customer mix, so
    it is not as concentrated with its top 2 customers.
    With a stake in SRT you get an undervalued company that is
    also an arbitrage on acquistition. StarTek is based in Colorado but
    plays in the backyard of much larger competitors. Teletech, and
    Syke, are both aggressively competing for share.
    Earlier in 2012, SYKE purchased Denver based Alpine at a large
    premium. There is no doubt larger competitors like Convergys,
    Teletech, and Syke, are keeping an eye on StarTek.

    Sentiment: Strong Buy

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