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StarTek, Inc. Message Board

  • tommccauley31 tommccauley31 Mar 21, 2013 11:32 AM Flag

    Why you should like the Ideal deal:

    Other than confirming that CEO Chad Carlson is
    confident of the growth tangent, and has support
    of board of directors, and principal ownership.
    Why should should shareholders applaud the
    new acquisitition of Ideal Dialogue?
    Carlson said, Ideal will improve the client experience.
    "We will use Ideal Dialogue capabilities to enhance
    Startek's Advantage system to differentiate our core
    service, and aid in our daily execution for our clients"

    Inside the deal?

    I suggest the buy will also bring a diverse number
    of new customers to Startek.
    I also believe it was a shot across the bow to Syke.
    Last year Syke Enterprises acquired Alpine Access
    of Colorado.
    Syke, based in Tampa Florida, got its start in the
    service industry when it bought Jones Enterprises
    based in Sterling, Colorado. Syke and Startek
    have always had a friendly turf war competition
    with both companies roots in Greeley, Co.
    Startek's recent move to buy Ideal Dialogue
    which is headquartered in Lutz, Fla
    (suburb of Tampa) sends a subliminal message
    to Syke. We are still friendly competitors, but we
    will fight for every client, and will strive to set the
    standard for best customer service.

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