SUN Trust is the Worst Mortgage Servicing Bank out there! Their Customer Services asking those stupidest questions ever
I won't want to own this bank's shares. I have just refi my loan and so happen Sun Trust bought the loan servicing rights. They asked whether I would live in my house and intend to live in this house...What kind of stupid question is that? When I refi my loan. I mentioned that is for Primary Residence during REFI, why would they need to know? I have deal with BOA, Chevy Chase(now Capital, Citi, nobody ask me this kind of questions.