STI executive management's approach to focus on selling vs customer service is starting to show.. The customer's are walking, and seems to be walking to BAC and others.. company has systematically replaced all the management that made it a household name in customer service with a bunch of used car sales people.. Prepare for this company and stock to dive hard in the next year.
They lost all the experienced bankers years ago. Customers are flocking to Chase and other competitors that offer better customer service and have happy employees. Upper management snobbish attitude filters down to employes and people notice.
Fruit cake - are you aware that every single day since you posted your nonsense the stock has been up and continues setting new 52-week highs, once again today as well?
Who are all these people buying that don't see what you do?
Still think you know what you're looking at?
Why have you disappeared? Shy all of a sudden?
Umm, and looking closer at your numbers, do you think that maybe Sep 2012 may have been an aberration? Doesn't it look a bit odd to you that the revenue for the one quarter was nearly double all the others? Maybe what you need to do is instead of looking at the income statement which Y! shows, go and look in detail at the 10-Q.
You think maybe that could have been the quarter when the KO shares where sold and that's just where Y! stuck it?
Have a little animosity towards your old employer maybe?
Get over it, move on with your life, you can't change what's been done. No amount of posting BS here will change that for you and it will have zero effect on the company and stock price.
"STI executive management's approach to focus on selling vs customer service is starting to show.."
I see Q12012 EPS at 46 cents, Q12013 EPS at 63 cents. Whatever they are doing, let them do more of it.
Actually never worked at STI.. just simply a former customer and stock holder.. Note how much revenues are down.. true sign that they are in trouble.. anybody can cut short term costs, in a customer centric driven business the impact is usually customers walking, which shows in the revenue. Typicality in banking, once you lose that customer, it is a very long process in getting them back.. I expect the pendulum to swing back once brighter people have figured this out.