Open letter to JEREMY STOPPLEMAN, CEO: Investors need to know
Mr Stoppleman, Since you aren't taking any steps to recognize your website's unfair practice towards small businesses regarding the lack of transparency regarding reviews, we ask you publicly, to begin paying attention to the damage you have caused businesses across the country. You continue to rely on a flawed, automated review filter which keeps ALL reviews from the public. We need our customers to have immediate access to the truth about our businesses we work hard each day to grow and make successful. It is clear, up to this point, you have chosen to ignore the thousands of requests to eliminate the "filtered" option and change your policy regarding reviews. Please reconsider your position on this. It is a simple fix and could help build loyalty from your visitors and business customers. Take the lead and act on this request. It is an opportunity for you and your investors. Thank you.