Recent

% | $
Quotes you view appear here for quick access.

H&R Block, Inc. Message Board

you are viewing a single comment's thread.

view the rest of the posts
  • david4801 david4801 May 3, 2011 12:12 PM Flag

    Am I out of touch?

    UNFORTUNATELY Sched E and Sched C clients with auto and depreciation are getting bills that seem to be out of line.

    SortNewest  |  Oldest  |  Most Replied Expand all replies
    • "UNFORTUNATELY Sched E and Sched C clients with auto and depreciation are getting bills that seem to be out of line." (david4801)
      ---

      And after next tax season the powers-that-be at Block will sit around, wondering why there was another decrease in the number of returns prepared. This will be especially painful because many of the nonreturning clients will be at the high end of the price spectrum. Fixing the price problems for certain groups, but then making up for the lessend average charge in those groups by shifting the burden to other groups only works for a short time. I think that Mr. Smyth understood this -- and "left for a better opportunity" because of it.

      • 1 Reply to cf20502000
      • >And after next tax season the powers-that-be at Block will sit around, wondering why there was another decrease in the number of returns prepared.< cf

        To all block preparers,
        I'm sorry. This is all my fault. Apparently, I wasn't engaging enough. I didn't spend enough time with (or spent too much time with)the client. I didn't make them feel welcome nor did I show my expertise. My self-marketing skills aren't worth a hill of beans. My idea to crazy glue the new clients to the chair (until they agree to pay) backfired---cry babies!. And adding Irish whiskey to the coffee would have been great if the whiskey had made it as far as the coffee pot. I'm sure my shiny new franchise owner will help me see my other errors, thank the Lord in heaven for that. Because, there is no way a client, who makes $24,000 pretax, would ever complain about a $400 fee. I was told about 3 years ago that it is never the price--it's always the preparer.

        eddie--I didn't use any four letter words in the above post but, I was thinking of all of them.

 
HRB
33.16-0.86(-2.53%)Feb 11 4:00 PMEST