You heard "fear" in their voices? Time to replace the battery in your hearing aid. I love it when everyone gets bent out of shape that the earnings did not match what the analysts had "predicted". What were the analysts thinking when JWN purchased companys this past year - wasn't that going to impact earnings. The technical investments will save a lot of money in the long run as it will mean a more mobile sales force + the extension of life of expensive cash registers - as all they really need to be used for is to collect cash. It's a great report and once time goes by and the value of those investments are realized,the company will make even more money although the analysts will be oblivious.
Did you listen to the C.C.? It's clear JWN is behind the eight ball with their estimates. Admiting next quarter might be weak because their annual sale will be recorded in the 3rd Quarter. Add to that increasing costs to stay competitive, higher inventories and deteriorating margins. Maybe their brand isn't as great as it once thought, if they have to start giving away free shipping and returned shipping. Exec's even say they're not even sure how to grow sales on the first floor of their stores. Shoes and cosmetics can be bought cheaper at other places(Amazon). I don't see this stock approaching it's multi years highs in the short term. I think it settles in the mid to high 40's in the weeks ahead.