Their main product is supposed to be activated carbon. Having just completed the construction of, and in process of going live with, the $350 million activated carbon production plant, one would think that activated carbon sales would be a primary focus of "bragging" about your business to who ever will listen. Where are the revenue and earnings projections for activated carbon?
You expect a lot. To avoid disappointment, I'd suggest start preparing yourself to feel fortunate to get a couple of new pictures, a shuffling of the order of the slides, and maybe a new font. Dr. Never Deliver is out playing the role of snake oil salesman. The last thing he will do is report on delivered business results or set any expectations about what his future business results performance will be. That would mean he was accountable for real business results, and he doesn't do that.