Office Depot Makes Offices 'Greener' with Delivery Service
Office Depot announced the nationwide launch of its revolutionary GreenerOffice Delivery Service through which customers receive their supplies in a paper bag instead of a cardboard box. The decision to expand the service comes after a highly successful pilot phase where over 90% of eligible customers opted in.
"Customer feedback on our new delivery service has been exceptional," says Juan Guerrero, senior vice president of supply chain for Office Depot. "Many customers were excited by the convenience the program offers: no boxes to open, no air pillows to deal with and no cardboard to handle and dispose of after receipt. From a supply chain operations standpoint, it also represents real innovation — allowing us to deliver significant results in material and waste minimization."
Customers in the program receive supplies in a paper bag that contain 40% post-consumer recycled content that is protected during transportation in a reusable plastic tote that (which also contains 60% post-consumer recycled plastic). Totes are taken back by drivers after delivery and are reused by Office Depot for ongoing deliveries.
The retailer plans to replace approximately five million boxes with bags in the initial 12 months of the national rollout. By doing so, Office Depot hopes to replace approximately 4.5 pounds of cardboard boxes with about 0.9 million pounds of paper, helping avoid the need for more than 3.5 million pounds of wood-based resources, or over 20,000 trees.