09:53 ET Convergys, West Corp could get hit on FTC ruling - rumor : We are hearing a rumor that CVG and WSTC could take a hit from the recent FTC ruling on creation of a national "do-not-call" list; we're told both co's generate between 20-40% of total revs from outbound telemarketing, and the industry is already very competive and continues to show lower organic growth. (We have no confirmation on this, however.)
Convergys does not generate near 20%-40% of its revenue from outbound. West has significantly more outbound. Creation of a national DNC list and processes would impact smaller players more than the Convergys/West's of the world. Smaller players would not necessarily be able to afford $$$ to comply with new regulations.