Does anyone know how this channel is doing for CAJ in the US? Last I heard the upper brass is really starting to squeeze the dealers in the US to retain profit from direct sales. Xerox has been doing it for years.
Right now the indy dealer channel is strongest segment of growth for Canon. Wholesale channel (Ikon, Danka) is slipping because of their push with other manufacturers equipment and CBS channel has internal problems. Canon is putting a lot of focus on the independents. IMO the market has come to realize office machines come down to a doctor/patient relationship and a national business plan does not work well in reality. Canon is wise to recognize that.