I recently bought a Canon digital camera from Office Depot. Considering I thought Canon made a solid product, I didn't even consider the possibility that it would break in the near future. Three weeks after I bought it the lens go stuck and would not go back in the camera. Three weeks and I can't use my "new" camera. Meanwhile, Office Depot won't take it back since it's past their two week return policy (nice policy, and I won't be back). Furthermore, I won't be buying another canon as I'm now stuck with this lemon since they won't repair it without a receipt. Awful, awful experience...and there is no way I'd buy their stock after this experience....how can a company keep its customer base, let alone grow, when their quality control and customer service is more focused on pinching pennies than making a good product and protecting their customer relationships.
Upset Former Loyal Canon Customer
And you stink too Office Max! Quit selling lemons!
I also have a Canon digi camera and i have heard what happends is the camera gets turned on in your pocket and the lens tries to focus eventually the focus motor breaks from the resistance. So its not canons fault its yoru fault. Canon makes the best cameras by far!