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The Home Depot, Inc. Message Board

  • mandan14shooter mandan14shooter Apr 12, 2013 12:21 PM Flag

    Buying a new garage door opener??

    All the box stores have opener rails that bolt together. Spend a little more and buy one with a one-piece rail that has more strength.

    Genie?? Most everyone thinks of Genie first. Their screw drive opener is definitely a popular one. The opener trolley (plastic piece that slides along the aluminum rail) is the weakest point. If the torsion spring/s above the door break and the door won't go up, most home owners think the problem is the opener and keep trying to open the door. The aluminum teeth in the trolley strip out easily and that's why we carry them on out trucks.
    The Genie Accelerator model?? What a piece of junk. Three times in the last few months when a customer had a broken spring, the accelerator model blew out the circuit board. Pulling the plug, which acts like a reset button, was futile. Twice in the last two weeks, when a torsion spring broke, the door fell and bent the rail badly. Throw it away and don't buy another one.

    NEVER BUY an opener that has the up/down limit switches and the up/down force settings on the circuit board. Buy one with mechanical limits to avoid problems.

    i'm not trying to sell anything, but i've been putting in the Chamberlain/Liftmaster Model 3280 Belt Drive opener in for 16 years. The model numbers have changed over the years from 2280 on up. You have to buy it from a dealer to get the one-piece rail and mechanical adjustments. It isn't the quietest opener out there, but it's hard to beat. we sell it for 299 + tax installed for the 7' high door, so that's a good price to shoot for.

    my humble opinion of course, but 17 years as a garage door company owner and 8300 plus jobs completed speaks louder than box store lip service....

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    • I guess all the steel I beams in buildings, highway bridges and garage door openers are not good enough?

    • we're a Chamberlain/Liftmaster Dealer, but they also sell openers that the customer should stay away from. They make all of Sears Craftsman openers. Their battery backup opener should also be avoided. It has a much smaller motor inside, that also has stripped out when a torsion spring has broken. They also sell the openers with the limit and force settings set by simply running the opener up and down. The Sears slide together rail system is also a much weaker unit. You get what you pay for in anything you buy these days and some of the installers should go back to laying carpet. Putting photo eyes up above the opener opens yourself up for a lawsuit and the customer is NOT always right....

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