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The Home Depot, Inc. Message Board

  • jwsull jwsull Sep 11, 2013 7:41 AM Flag

    HS lawsuit shaking down alleged shiplifters

    Jimin Chen received two letters from a law firm hired by Home Depot (HD). The first demanded payment of $350 to settle claims that he shoplifted from a California store. According to Chen, he was wrongly accused of taking two pairs of work gloves (priced at $3.99 each) when he purchased $1,500 worth of merchandise. A second letter demanded $625. Both letters included five ways he could pay, and both threatened legal action if he didn’t.
    Chen didn’t pay. Instead, on Sept. 5, he filed a class-action lawsuit (PDF) in California Superior Court, alleging that Home Depot is shaking down customers for arbitrary and unjust damages for shoplifting charges and using false threats of criminal prosecution. There are laws in all 50 states that allow retailers to claim damages from shoplifters. Chen accuses the retailer of using the California law, which limits payments to $500, “to intimidate consumers into paying money to which Home Depot is not entitled

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