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TrustCo Bank Corp. NY Message Board

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  • retailguy2 retailguy2 Sep 16, 2011 7:02 AM Flag

    unbelievable

    Yes, it quite unfortunate that a potential customer was slighted. You would think a bank in a town with competitors would accomodate someone that costs the bank nothing but goodwill. Customer service is key to banking. I would make it a point to cater to the older population, they generally have lots of rainy day cash saved. Corporate management at its best.

 
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