Working with UPS on a domestic shipment and having to deal with 3 incompetent employees on the phone I wonder if this is a sign of the market top in this stock price. I can't imagine UPS continuing to be successful with the apparent poor systems and people. I wonder if they do their recruiting now at the Department of Motor Vehicles?
I retired at age 57 (Pkg delivery). So far I've collected over 1/2 a million dollars to just stay home and don't bother them anymore. Join a union and always vote for the socialists. Listen to the nice speaking people that listen to Rush Limbaugh and you'll end up under a bridge living in a Kenmore Condo (card board box)
With hundreds of thousands of employees, it stands to reason UPS can't always be a perfect. I too have wondered how the long their system will be able to (dis)function with so many challenges. Obviously the market doesn't agree with me.
Poor you. I use UPS for everything and have never had a bad experience. The employees I've dealt with are courteous, knowledgeable, and helpful. The delivery drivers are friendly and take great care with any packages. Maybe it's the area where you are that is failing but don't blame it on the whole company. If it works in Texas it surely ought to work everywhere.
Well my company ship's with different companies all the time ( 250 packages a week ) and we never have problems with UPS. In fact the lions share of complaints are with FedEx.
I had exactly the opposite experience. In May I had a package that was due on a certain date, but hadn't been delivered by late afternoon. I called UPS in my area and said I needed the package that day. The gentleman called me back within one hour, told me where I could meet the truck and retrieve my package. Kudos to the employee for making the extra effort. Don't condemn a company for one unfortunate incident.