With the open sourse competition and prices that Adobe is asking for their products Adobe can't keep up. Business customers are reevaluating the need to renew licenses and with bad economy more often decide to go for cheaper, better, faster... Adobe is a huge company and as any other has rude and horrible customer support and sales.
Maybe because the world economy is sinking like a stone, people are losing jobs, you can't eat Adobe products nor can you live in them so why buy them? And the whole dow, nasdaq, S&P are all sinking like a stone. The only thing not sinking like a stone is rcde2, and that is because he is full of himself and hot air. When and if the economy turns around and IF Adobe is still with us then you'll be glad you bought at todays prices.