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Dealertrack Technologies, Inc. Message Board

  • carleton3 carleton3 Apr 2, 2011 9:26 AM Flag

    Service Levels to Finance Companies

    Are any other finance companies experiencing horrible service from DealerTrack? We started with them in Fall 2010 and I can't even get my account exec to call me back. Makes me wonder if they are having to lay people off...

    I would be interested in hearing what others think, including whether they like the service offered by competitors like Route 1, etc.

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