· When voluntary product recalls become necessary, they reflect our commitment to do what’s in the best interest of those who use our products. Clear Path Forward · With our Consent Decree in place for MCH … and the manufacturing changes we are making across the business, we have a clear path forward to getting high-quality product back on the shelves for the mothers, fathers and families who need them. · We will remain tough-minded on quality and continue to take the steps necessary to deliver the high-quality products our customers deserve. Confidence in the Future · We will bounce back. Our people’s commitment … our customers continued faith in J&J … the changes we are implementing in manufacturing … and the innovations we are bringing to the market, give us great confidence.
It is interesting that the tone continues to be more on excuses and positioning statements to the affect of "If you ignore the MCH problems and the fact that we had 38 recalls, we are doing as well as can be expected." Pretty lame if you ask me.
By the way, characterizing the recalls as voluntary is a nice trick. But when the FDA kicks your a$$ and forces a few recalls and then you begin investigating and as a result then you initiate 20 recalls "voluntarily", I don't think you can use that as an example of good internal due diligence. Typical PR spin. Shallow and rather obvious don't you think?
When I was in Grad school the professor said when you have no idea what to do.. reorganize. It buys you time and you hope the problem goes away. It seem like JNJ game plan. This way its show Bill is doing something for his $23 million at the Board Meeting