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It is my understanding that VZW offers VZ retirees 25% discount on accessories, 20% on certain service plans like 300 minutes America, and no discount on new cell phones, all at VZW stores.
Do you if you contact the VZW store or some other contact. I asked a store and did not get very good information.
Some VZW stores are "VZ Retailers", not staffed by VZ. Look for a VZW owned store.