As a stockholder, I would like to know why Verizon can't manage to install TV at my house. It's one thing after another. FiOS was installed last Friday (this is Tuesday night) and after many online chats and phone calls it still does not work. How many other customers are they losing? Something of a rhetorical question.
BTW, I have only good things to say about the people I have interacted with.
I think you are not so familiar with the fiasco that attempts to be customer service at Sirius. VZ looks like a buy on a market consolidation back near a 1425 S&P level. Probably on the cusp of breaking below $41 or if it makes a +/- $40.75 handle. I await the debt ceiling threat to ameliorating the currency and debt crisis to be the usual soap opera and to give this market a scare. I am finding plenty of stuff to sell but stuff that is hitting strong marks near 52 week highs. LNN, UTX-A, BP, & PLP are a few I have trimmed by 20 to 40% as of late.
Keep buying VZ stock... Ask for an Engineer to call you back to get a status when FiOS will be available. Just because it was installed on your street, does not mean it's immediately avaiable. It has to be provisioned in several places, including the Central Office before turn-up can occur.
Sentiment: Strong Buy
That's what he means - poor installation. Either they are ready to go or you don't do the install. Anything else is just shoddy business practices.
It is 2013 and MCI long distance business customers cannot even get an online account as of yet unless you buy the local service as well. Say what? Who the hell is running this company? $2 a month out the window sending me paper bills and cashing paper checks. Not that any of the other biggies are much better, although they are set up to take your money however you want to give it to them. Someone will come out with a TV /phone app that will put all these folks out of business before long. I say have the government own the infrastructure and then we will see some real competition.
Sentiment: Strong Sell