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Verizon Communications Inc. Message Board

  • imakebigbucks imakebigbucks Dec 13, 2013 1:53 PM Flag

    Verizon has the Best Network

    A study from J.D. Power found Verizon to be the best performing network in all six regions it ranked in the United States. There are several reasons why this is great for Verizon, including (from the study):

    "…there is a financial impact in providing a high-performing network, as spending increases by an average of $17 per customer among those who have switched from a previous carrier to obtain a better network/coverage, compared with those who switch for other reasons."

    There is a tremendous amount of value created by Verizon's elite network. Verizon's ARPA (average revenue per account), though not comparable to its competitors that use ARPU, stood at $155.74 at the end of the third quarter, an increase of 7.1% compared to the prior year period. Smartphone penetration stood at 67%, up from 53% during the year prior, meaning Verizon is minting even more data addicts daily.

    Although there are probably other reasons, including the hassle inherent in switching cell phone providers, Verizon's network has also led to incredibly low churn. Retail postpaid churn stood at 0.97% during the third quarter compared to 1.5% at AT&T, 1.99% at Sprint and 1.7% at T-Mobile. The industry goliath isn't just bigger, but it's also better, and it does a better job at retaining its customers.

    Sentiment: Strong Buy

 
VZ
46.44+0.43(+0.93%)Dec 17 4:00 PMEST

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