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The Charles Schwab Corporation Message Board

  • roderickb99 roderickb99 May 1, 2007 1:20 AM Flag

    Street Smart Pro Dead re Cost!!!!!!!!

    I am an active trader and have used Schwab since 1981. Today I logged on to Street Smart Pro and only 25% to 30% of my stocks had cost data. No dollar or percent gains under positions.

    After a call and a transfer I was nicely told that this is a NATIONWIDE problem that they are scrambling to fix.

    The front line PR call taker knew nothing. Only the systems people!!!!!!!!!

    You will admit that knowing your cost basis and gains is sort of a basic starting point in trading. We all keep a lot in our heads and I am a retired PM, but this is BAD.

    Just and FYI. They are to email or call me if they can get a PATCH in place.

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