http://www.thebostonchannel.com/r/15408516/detail.htmlThis story and video might explain the overwhelmingly negative press on Sears in both conventional media and the internet. Word of mouth isn't good, either. I know of no one who has anything good to say about Sears. The end must be near.
Wow,a four year old article . Did you find this when you cleaned out the bottom of your birdcage ?
All available evidence suggests that nothing has changed. Still a lot of horror stories on the internet about incredibly bad service at Sears.