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Lowe's Companies Inc. Message Board

  • rocky_7777 rocky_7777 Apr 14, 2013 3:54 PM Flag

    Why Lowe's Credit Cards Are So Bad

    Try and reach a "person" when you wish to review account. The automated phone assistant fails to efficiently connect you, leaves you on hold, then states "we are unable to connect you at this time" after a long hold time. When you instruct the system "representative, agent, customer service, person, operator, accounts or any other familiar term to connect to a "live" person, the automated system states, "I do not understand" - about as brilliant as the app writer / engineer for the software deployed. I saved myself the hassle and cut up my Lowe's card after 15 years. SEE YA LOWE'S!

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