I had the same problem before they went public and left them..it was great for a few months but horrible in the end..my guess is yes. Must be that more users created problems and they tried to blame it on the post office, nice try (why did it work before and not after)..
If you are trying to rent a titlke that has a a short or long wait.. you may miss a turnaround day (and I'm not sure if it is a day or one mailing opportunity) to see if the title has come in that day. And that happens every once in a while but if you are renting a none wait title... which are the vast majority of titles, then you get your selection mailed immediately. I am in northern CA and I'm on the $20. deal (3 DVD's). We get on average 4 to 7 per week depending on how fast we turn the dvd around and what is in our queue. Rarely are we without a new dvd for more than a day. I expect subscribers in the new location will find similar experiences.