$1 mom and pop shop? LOL Give me a break, they are a drop in the bucket. We used to rent from one of those when I lived in New Jersey. The owners were nice and rentals were cheap, but they never had any movies and eventually they got gobbled up by Blockbuster. Someday I will be telling a story about how Blockbuster got gobbled up by Netflix. Blockbuster and Hollywood are taking profits away from each other, and Netflix is eating away at *both* of them.
I'm already dissatisfied with Walmart's DVD rental service. Out of the first ten movies I tried to choose, six had very long waits and one had a short wait. The same movies on Netflix had only one long wait and one short wait. As far as availability, Walmart really sucks so far.
Walmart is scaring me
by: ClackClack (49/M/somewhere out there) 11/25/02 03:23 pm
Msg: 4302 of 8360
I hope someone else gives this Walmart service a try. They may be trying to copy Netflix but they are failing on multiple fronts.
I just got an email thanking me for the return of a movie they received today that they previously billed me for and they were sending me the next movie on my list. I'm not sure why they would think they should be billing me for a movie I am viewing.
I've may only been able to rent 6 movies this month (Actually I've received a total of 4 and two are supposedly being sent).
Walmart rental experience
by: ClackClack (49/M/somewhere out there) 11/20/02 10:46 am
Msg: 4226 of 8359
The difference between using Netflix for DVD rentals and Walmart continues to be enlightening for me.
Netflix lets me have new movies each weekend. If I return movies on Monday I have new movies in my mailbox usually on Weds. It is normally a 2 day turnaround - sometimes 3 day.
Walmart either through infrastructure deficiencies, or what I think is more likely, intentional throttling takes a full 7+ days to receipt a movie in - my turnaround time for my first three movies has been 9 to 11 days. None of the movies has been receipted earlier than 7 calendar days. It has taken 2-3 days between the time Walmart says they are sending a movie and when I receive it.
If this was my first time experience with a rental through the mail I certainly wouldn't continue. I wonder if I would even give Netflix a try if Walmart was my first experience.
I know a few posters who are mega users are worried that Netflix has throttled them - I hate to think what they would say about Walmart.
I'll also note that Walmart appears to be trying to cross-sell by sending emails offering for sale a portable DVD player to take on the road with your DVD rentals. I had been expecting Walmart to try for a synergy of this sort. This falls in line with why speculation about a potential buyer of Netflix would likely be Amazon or Best Buy who could use it also for cross selling related products
WMT rental experiment
by: ClackClack (49/M/somewhere out there) 11/13/02 01:10 pm
Msg: 3988 of 8358
My walmart trial for this month is looking more and more like a bust. I have the sense from email communications with them that they are trying, but not succeeding.
I am on day 13 from when I signed up - I have watched and returned two movies. I have none in my possession. My first movie never came (Hart's War) - I don't think it was ever sent. After 8 days I reported non-receipt and Scorpion King was immediately added to my list to be sent. That looked good but I still haven't received it. The two I returned on Saturday still haven't been logged as received (although I do realize that Monday was a mail holiday, a Netflix movie I sent back on Saturday was received on Tuesday's mail and a new one shown as sent the same day).
We will see how the rest of the month goes.
>I really can't imagine the turnaround time being that great considering they only have one distribution center, but I'll soon find out.
Well, let me share with you my experience. I opted for a free membership over 3 weeks ago. I rented three movies to check out their selection (fewer obscure movies than NFLX) and the turnaround time. The movies arrived 3 days after they shipped. I was not dissatisfied.
Because I knew my membership was temporary, I only put three movies into my queue (I hate their interface, by the way). I saw all three movies, and returned the last of them last Friday. They STILL haven't been recorded as returned, nearly one week later.
The return envelope had a Georgia address.
I'm anxious to cancel, my membership expires on Monday.
<<< $1 mom and pop shop? LOL Give me a break, they are a drop in the bucket.... Blockbuster and Hollywood are taking profits away from each other, and Netflix is eating away at *both* of them. >>>
I think you missed my point. I basically agree with you. I was not referring to "mom & pop" as a "threat" to NFLX. In mentioning DVDBarn, I was just pointing out that many industries have 3 or 4 major players all competing with each other, offering basically the same thing (McDonald's/ BurgerKing/ Wendy's, etc) and all making a nice profit... and maybe online DVD rental will eventually be the same: have 2 major national players (NFLX and DVDBarn?), and possibly some local ones or specialty ones as well.
You know what, I re-read your post later (I was trying to find another post) and I was thinking to myself, "Wow, I was way off the mark the first time I read it." I truly apologize about my attack--I was on edge, didn't read it carefully and took it out on the wrong person. Again, I'm sorry. Good luck.