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Netflix, Inc. Message Board

  • autosaveinc Feb 12, 2007 2:49 PM Flag

    Hey Matti

    You mentioned 3-4-5 day turn around. Do you the average user of either service cares about watching movies every single day? I believe most BBI users that may go to the store because they "want to watch another movie right away" aren't jumping up off the couch at 9-10-11 pm to do that. So turn around, (while it makes great chatter) is not that big of a deal don't you think.

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    • It is not so much a specific movie (although that can happen) but a genre they are looking for. A person will come in that has not rented in quite a while. They are looking for a romantic comedy. Ask about The Lakehouse. It is explained to them what the premise of the movie is and that it is more of a romance movie rather than a romantic comedy. Suggest Failure to Launch. They rent and come back with movie next day and thank-you for the suggestion.

      People by-pass the movie Little Miss Sunshine because they think it is a Kids movie all the time. Everytime that the concept of the movie is explained, customer rents. Also stop people that are renting the movie for their young children because of the language etc. Do the same with Farce of the Penguins.

      This is the kind of service that I think will win out over the NFLX model in the long run. People love to talk about movies. Put up a piece of paper with the top rentals of 06 at the check out counter, people read everytime, ask about movie they did not see, and comment on the ones they did.

      People still like service and I believe that the business that gives it will be here in the long run.

      Always a pleasure to converse with you 2lucky.

    • "I hope my contribution are welcome on a NFLX board."

      Post all you want. You seem like an nice, honest person - in direct contrast to many of the BBI posters.

      "One of the writers here apparently detests visiting a video store."

      I assume your referring to me. As I've said, I don't detest going to the store. It's just not necessary to me, so I don't. Simple, really. I'll be the first to admit that many people still like to spend their time wandering around stores hoping for a good movie to jump out at them. I'm just not one of them.

      I'm curious, considering that we don't know each other, what movie would you recommend I watch if I came into your store and asked you?

      Finally, and don't take this the wrong way, but if you're honestly looking for people that don't enjoy going to a video store, probably the last place you'll find them is in a video store.

    • I'm truly enjoying this thread about why people do/don't want to go to the local video store. I work at a local BlockBuster for kicks and giggles and would like to offer some comments on some of the opinions presented.

      Hollywood Video recently was running a funny commercial that really hits the nail on the head as to one of the reasons Total Access is proving to be so popular. A husband and wife are excited to find some movies arrive in the mail. Upon opening, it's "Killer Clowns" and "Killer Clowns II." The couple look at each other in disbelief with the punchline being, "It seemed like a good idea at the time."

      That is an interesting aspect of human nature. Our viewing moods change on a daily basis. "Tragedy tomorrow. Comedy Tonight!" TA is instant gratification without feeling as if one wasted money by ordering something really unwanted.

      The store I work at is located next to a major supermarket. The trip to the grocery store has now been modified from getting a gallon of milk to getting a gallon of milk and a movie. This is not an inconvenience but an outright boon to our customers hectic lifestyle.

      One of the writers here apparently detests visiting a video store. Most of our customers are on TA, Rewards, or the Movie Pass program. The list of movies they want to see quickly exhausts. Part of the fun is browsing and reading the jacket and discovering a jewel you've never heard of. And, yes, they like the opinions of we employees sometimes. It is a very satisfying feeling when the customer comes back and says he loved the movie I reccommended. Conversely, they have told me of some great ones. Movie buffs like talking with other movie buffs.

      Suprisingly to me is one of the main ways TA is being used. They'll use the mail for their movie list, but do the swap for a TV series. Catch up in a few sittings.

      Lastly, if you are wondering if NFLX customers are switching to BBI, they are. Not the percentages I would have expected, but they are. Most are brand new and the program "makes a lot of sense" to them.

      I hope my contribution are welcome on a NFLX board. I don't understand this sentiment that one company must die for the other to survive. Nonsense!

    • "�you either have no car, or rarely leave your home as far as I can see."

      Then you missed the point. I have a car and I use it most every day. What I don�t do is drive to video stores to get extra movies that I don't have the time or the inclination to watch. It�s not even a conscious decision. I simply don�t need to, so I don�t. As always, mileage may vary, but I'm a satisfied NFLX customer and the reasons I gave you were personally true - in direct response to your questions. You can call that BS if you like, but it doesn�t change anything. Why would I switch? I think you�re unwilling to see past your own experience and biases. There are plenty of people who view the stores as an added process, not an added value.

      As for the stock, and I've stated this many times, I rode up NFLX�s volatility last year a couple of times with fantastic results. I haven't been in NFLX since last November. I'm hoping it does tank. Like Wild Spec, I'm hoping to get back in below $20, maybe $18. If I can�t, then I�ll keep watching. Short term, I think TA will hurt both NFLX and BBI. Long term, I still believe Total Access will prove unprofitable and unsustainable for BBI � that�s my opinion and one which will change overnight if BBI can quantifiably prove otherwise. We�ll get an idea of that on Feb 27th, but it�ll probably take until both companies post Q1 results to see what impact Total Access has really had.

    • Oh yeah

    • I liked the Sopranos, but I don't get HBO anymore since my cable company went digital and I refuse to pay the extra $5 a month. I dropped HBO along with all the other premium channels in protest. Cable is a rip off, I am paying $50 a month for extended basic cable. I am thinking about going to satellite, but I really don't want a dish on my roof. Besides, with BBI, I can still watch the sopranos and I just may up my plan to the 2 out at a time to do it. I never saw the earlier episodes, so this might give me that opportunity.

    • LOL. I couldn't agree more. That's why I also subscribe to HBO. Who needs a crappy scary slasher movie for new content when you've got Rome, Real Time, Curb Your Enthusiasm and Sopranos. There are three main components to my entertainment diet that I absolutely could not live without: Tivo (DVR), Netflix, and HBO. Together they form my holy trinity.

      I'm Wild Spec.

    • Hey Wild, I never said that the stores have a bigger selection of older movies than online. What I was saying is that you can look in that section and see "some" older movies you may not have seen for awhile or have never seen. They are there as a physical reminder. With online, if you do not know about a movie, the only way to know it exists is to use the recommend feature. However, there is still that chance lots of great older movies may still slip by unnoticed. It is an observation that I have made in the past. Personally, I have a hard enough time finding the time to watch new releases as they come out. The movies available this year and the last part of last year have improved tremendously over 2005 which I personally regard as the "year of crap" when it comes to movies (unless you are really into scary slasher movies).

    • What? Oh come on, matti. The selection of older movies is going to be much larger in the online libraries of both Netflix and Blockbuster. There's no Blockbuster I know of that has 70,000 titles in stock. A store won't even have that many total DVD's on hand. You're better off perusing online where the entire catalog is at your disposal and not just a hand-picked fraction of the titles.

      I'm Wild Spec.

    • No, I wouldn't go so far to call it the social intellectual place to gather. However, I have struck up many conversations with other customers and all the employees. They often are very quick to explain what a movie is about and make recommendations to you. Best time to do it is not when they are extremely busy, but even on those nights they often have a person walking the isle asking if you need help. It is a friendly place and I enjoy going there.

      Another advantage is being able to peruse the older movie section and see movies that I had not seen in awhile or just never got around to seeing and thus had forgotten about them. The computer will tell you what is there if you ask, but if you don't know what is out there, it might not help you much.

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