Ever since the "outage" a few months ago - watch your queue - it will say SHIPPING TODAY for 3 days next to each title before it actually ships. I just cancelled - i'll come back for 1 free month once in a while if they are still in business. I've got a collection of 4000 DVDS now, should last me a while:). I suggest you all cancel cable and satellite as well - get an HD antenna and you get the networks for FREE - who needs all that other garbage with the station logos and endless ads in the corners when you have DVDs? You can download almost anything you want to see in a torrent these days for free.