Business decision has lost them a few million customers and more will follow.
When earnings are reported next month it will not be good nor will their forward guidance.
Netflix will be laying off workers at their Call Centers and DVD fulfillment sites. The CEO could not have predicted this outcome in a million years because he really thinks he is smarter than his shareholders and pissed off customers.
Blockbuster will have a competing streaming model ready by end of October, 2011.