We do quantify every thing we can and give feedback to employees. Every employee knows where they stand, relative to their goals and each other. Defining a top producer would depend on what you are using and whom you are comparing this employee to. If they are the best in their unit are they a top producer? Or do they need to be the best in the whole bank? We had two in our area that were consistently the best in the bank. Both are not here anymore, sad but true.
Top producers as BBT sees them are not the hard working individuals who bring in millions of dollars of accounts but is defined by who can kiss butt and sniff MR. Allisons Farts.. I have seen this time and time again. BBT will gladly let go a top producer in accounts rather than fire a brown nose blowhard..