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BB&T Corporation Message Board

  • tommy3823 tommy3823 May 10, 2011 7:09 AM Flag

    Horrible

    I see trouble for BBT. First off, as a consumer, BBT banks are run down. They are very old structures that are boring and need serious renovations.The banks I go to all seem quiet. Not many customers at all. And the customer service at BBT is horrific. The BBT on line banking is antiquated as well.

    I think this bank has some serious malfunctions that need to be addressed asap. I really dont think all is well in BBT land

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    • Given the serious reduction in earnings over the past couple of years I doubt there has been adequate discretionary funds to keep the branches jazzed up. I use the online product and for my purposes find it to be functional and adequate. As a shareholder, I would prefer and fully expect that a reasonable portion of discretionary income be reserved for dividends. Its time for the shareholders to move from last in line to closer to the front. My frustration is that given the restricted discretionary income the bank has had, what the BOD decideds that the absolute highest priority for earnings was to double KK's pay. That does frost my butt!

 
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